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  FREQUENTLY ASKED QUESTIONS

dot  So what exactly is involved, how do I get a website up and running?

ADD-IT will give you everything your business needs to succeed on the Internet. So what exactly is involved, and how do you do it? Well there are 4 easy steps; get a domain name (web address), rent some space for your new website (hosting services), design your site and promote your website.

dot  How do I get a domain name?

Your domain name is your ' web address ' on the Internet (For example: www.addit.com.au is our domain name). A good domain name is short and memorable and reflects your business or business name. Registering a '.com.au' domain name reflects the fact that the majority of customers you wish to target are within Australia, and registering '.com' domain name reflects the fact that you also wish to attract International visitors to your site. Contact us regarding your options.

dot  What if I already own a domain name?

You may have registered a domain name elsewhere and simply want to take advantage of our hosting or web design services. We will easily transfer your domain name to ADD-IT. This service is free.

dot  How do I rent space from you, and where is this space ?

You have a few hosting options available to you but, the most affordable option for small to medium size websites is shared hosting. Your web site will share space on a secure server with other websites. For extra stability your email is managed on a separate mail server. Think of it like renting office space in a large commercial or industrial building. ADD-IT provides you with the support and services you need to rent this available space.

dot  Could I design my own website and upload it to my space ?

Yes! There are many web design packages available that allow you to create professional web sites. Examples include, Macromedia Dreamweaver or MicroSoft FrontPage. Many of our clients decide to design their own sites and we will assist you as much as we can in this process. Web design can be difficult and time consuming, leave it to us to create a professional marketing tool for you or have a preferred designer design the look and feel and we will host it for you.

dot  How do I promote my website?

We recommend placing your new web address, and email address on all of your printed material and advertising including business cards. Our hosting services include an advanced statistics monitoring tools. By measuring your visitors click throughs, seeing exactly how they found your site, studying which country they are visiting from and their patterns as they visit your site allows you fine tune your site and market to visitors accordingly. We offers Search Engine Optimisation Services that include checking your site to ensure that it is keyword and search engine friendly. When you consider that 80% of your web site traffic will probably come from search engine searches it certainly pays to ensure that you are maximizing your potential of being found. Ask our friendly account managers about our Search Engine Optimisation Services.

More questions? Please contact our support staff, here.